Cancellation Policy
Under this policy:
- Cancellations will be considered only if the request is made within 72 hours of
placing an order.
- In case of receipt of damaged or defective items please report the same to our Customer
Service team. This should be reported within 15 days of receipt of the products.
- In case you feel that the product received is not as shown on the site or as per
your expected requirements, kindly bring it to the notice of our customer service
within 24 hours of receiving the product.
Refund Policy
When you buy our products or services, your purchase is covered by our 30-day money-back
guarantee. If you are, for any reason, not entirely happy with your purchase, we
will be happy to refund you completely.
To request a refund, simply contact us with your purchase details within thirty
(30) days of your purchase. Please include your order number (sent to you via email
after ordering). Refunds are not being provided for services delivered in full such
as installation service and provided knowledge base hosting service. The Refunds
are being processed within 21 days period.